Website policies.

Who controls your information

Exedra Architects Limited is the controller of the personal information described in this notice. Our data protection contact can be reached at enquiries@exedra-architects.co.uk or at Studio 5, Bakersgate Courtyard, Pirbright, Surrey GU24 0NJ.

Information we may collect

• identity and contact details, such as your name, email address, telephone number and postal address;
• information you provide about a property, project, enquiry or professional relationship;
• correspondence, meeting notes, instructions and records created while providing or discussing services;
• supplier, consultant and business-contact information;
• recruitment information you choose to send us; and
• limited technical and security information produced when the website or our systems are used.

We normally receive information directly from you. Where relevant to architectural services, we may also receive it from your representatives, other project participants, professional advisers, referrers or legitimate public sources such as planning and land records.

Why we use it and our lawful bases

Sharing information

We do not sell personal information. We may share it, where necessary and proportionate, with hosting, email and IT providers; insurers, auditors and professional advisers; consultants, contractors and other members of a project team; public authorities, regulators or law-enforcement bodies; and another organisation involved in a genuine business reorganisation. Recipients must protect the information and may use it only for the relevant purpose.

International transfers

Some technology providers may process information outside the United Kingdom. Where UK data-protection law requires safeguards, we use an applicable adequacy regulation or approved contractual protections, such as the UK International Data Transfer Agreement or UK Addendum.

How long we keep information

We keep information only for as long as it is needed for the purpose collected, including legal, accounting, insurance and professional requirements. Typical periods are:

• general enquiries: up to two years after the last meaningful contact;
• client and project records: generally six years after completion, or up to twelve years where an appointment is executed as a deed or a longer period is otherwise required;
• financial and tax records: normally six years after the relevant accounting period;
• unsuccessful recruitment applications: normally six months, unless you agree to longer retention; and
• routine website security records: normally no longer than twelve months, unless required to investigate an incident.

Your rights

Depending on the circumstances, you may ask us for access to your information or request correction, erasure, restriction, portability or an objection to processing. You can withdraw consent at any time where we rely on it. These rights are not absolute, and we may need to verify your identity before responding. We do not use website visitor information to make solely automated decisions with legal or similarly significant effects.

If you think we have not handled your personal information properly, email enquiries@exedra-architects.co.uk with the subject “Data protection complaint”, or write to the studio address below. Please explain what happened, the information involved and the outcome you would like. We may ask for proportionate proof of identity or authority.

We will acknowledge a data-protection complaint within 30 days, investigate it without undue delay, keep you informed where appropriate and explain the outcome and any action taken.

You may also complain to the Information Commissioner’s Office. Visit ico.org.uk/make-a-complaint ↗ or call 0303 123 1113. We would appreciate the opportunity to address your concern first.

We aim to make this website perceivable, operable, understandable and robust, using WCAG 2.2 Level AA as our design and testing benchmark. The site supports keyboard navigation, visible focus, descriptive text alternatives, responsive enlargement, reduced-motion preferences and a skip link to the main content.

Some third-party destinations, including Google Maps and social networks, are outside our control. If any part of this website is difficult to use, or you need information in another format, contact enquiries@exedra-architects.co.uk or call 020 8546 2115. Please tell us the page, the problem and the format you need. We will consider reasonable adjustments and respond as soon as practicable.

This accessibility information was prepared on 28 September 2026 and will be reviewed alongside significant website changes.